Return Policy
At Avish Fragrance, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with your purchase, we offer a straightforward return policy.
Return Eligibility:
- Returns are accepted within 7-10 business days from the date of purchase.
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it.
How to Return:
- Contact Us: Initiate the return process by contacting our customer support team at contact@avishfragrance.com .
- Return Authorization: Once your return request is approved, you will receive a Return Authorization Number (RAN) and instructions on how to send the product back to us.
- Pack and Ship: Carefully pack the item in its original packaging along with the RAN and ship it to the provided address.
Refunds:
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.
Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
Non-Returnable Items:
- Use Fragrances
- Open the seal of fragrance
- Gift cards
- Any item not in its original condition is damaged, or missing parts for reasons not due to our error
Contact Us: If you have any questions about our return policy, please contact our customer support team at contact@avishfragrance.com .